Walink — WhatsApp Link Manager

Your privacy is important to us. It is Walink, Inc.'s policy to respect your privacy regarding any information we may collect from you across our website, and other sites we own and operate or may be able to do so.

1. Information we collect

Log data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer's Internet Protocol (IP) address, your browser type and version, the sites you visit, the time and date of your visit, the time spent on each site, and other details.

Device data

We may also collect data about the device you're using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location (GPS) data. What we collect can depend on the individual settings of your device and software.

We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal information

We may ask for personal information, such as your:

Name
Email
Phone/mobile number
Industry or sector to which you belong

2. Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so. These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

it's necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for instance, when we provide a service you request from us);
it satisfies a legitimate interest (which is not limited or overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests;
you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
we need to process your data to comply with a legal obligation or order from a competent authority.

Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

We don't keep personal information for longer than is necessary. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security.

3. Collection and use of information

We may collect, hold, use and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

to enable you to customise or personalise your experience of our website;
to enable you to access and use our website, associated applications and associated social media platforms;
to contact and communicate with you;
for internal record keeping and administrative purposes of Walink, Inc.;
for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; and
to comply with our legal obligations and resolve any disputes that we may have.

We will not be using your personal information for purposes other than the abovementioned.

4. Disclosure of personal information to third parties

We may disclose personal information to the following stakeholders of Walink, Inc.:

third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators; and
our employees, contractors and/or related entities.

5. International transfers of personal information

The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties/countries.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in the United States or the EEA. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction's privacy laws.

6. Your rights and controlling your personal information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian's permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.

Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us. Walink, Inc. will not be liable for the improper and/or unauthorised use of personal information made by third parties who do not own this information when using our website.

Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV (Comma-separated values) format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. Finally, you may also request that we transfer this personal information to another third party.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication. In any case, to unsubscribe from our e-mail database or opt-out of communications please do review the policy of use or terms of our products and services.

7. Security of your personal information

Walink, Inc. secures your personal information from unauthorised access, use or disclosure, by using the following methods for this purpose:

Transport Layer Security (TLS)

When personal information is transmitted to a third party and/or another website, it is protected through the use of encryption. At Walink, Inc. we use the Transport Layer Security (TLS) protocol to encrypt your personal information.

At Walink, Inc. we strive to take appropriate security measures to protect against unauthorised access, copy, use or alteration of your personal information. Unfortunately, no data transmission over the internet or wireless network can be guaranteed to be 100% secure. Consequently, while we strive to protect your personal information, you acknowledge that:

there are security and privacy limitations inherent to the internet which are beyond Walink, Inc.'s control; and
security, integrity and privacy of any and all information and data exchanged between you and Walink, Inc. through our site cannot be guaranteed.

8. Communications from Walink, Inc.

From time to time, Walink, Inc. may contact you via e-mail for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication related to our services.

If you would like to stop receiving marketing or promotional communications via e-mail from us, you may opt out of such communications as stated in section 6 of this policy.

9. Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.

10. Business transfers

If Walink, Inc. or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire Walink, Inc. or our assets.

Since you access and use our site, you acknowledge that such transfers may occur and that any parties who acquire Walink, Inc. or our assets may continue to use your personal information according to this policy.

11. Limits of our policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and we cannot accept responsibility or liability for their respective privacy practices.

12. Changes to this policy

At our discretion, we may change our Privacy Policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this Privacy Policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

13. Data Controller

At Walink, Inc. we have designated the following contact as our Data Controller, who is responsible for ensuring compliance with this Privacy Policy and responding to any request or claim that may arise:

Data protection: dpo@wa.link

This policy is effective as of 5 June 2020.

We use cookies to help improve your experience of crear.wa.link, create.wa.link, criar.wa.link, descubre.wa.link, oops.wa.link and walink.io, as well as other sites of our property and in which we operate or may be able to do so.

This cookie policy is part of Walink, Inc.'s Privacy Policy, and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use, who may also use cookies as part of their service, though they are not covered by our policy.

If you don't wish to accept cookies from us, you should instruct your browser to refuse cookies from the sites listed above, with the understanding that we may be unable to provide you with some of your desired content and services.

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics of functionalities and uses), to store your user settings (e.g. timezone, notification preferences), and to personalise your content (e.g. advertising, language).

Cookies set by the website you are visiting are normally referred to as "first-party cookies", and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e. third parties) are called "third-party cookies", and can be used to track you on other websites that use the same third-party service.

Essential cookies: are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. Walink, Inc. uses essential cookies to enable certain functions on our website.

Performance cookies: are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience's overall website experience. These cookies may be set by the website you're visiting (first-party) or by third-party services. Walink, Inc. uses performance cookies on our site.

Functionality cookies: are used in collecting information about your device and any settings you may configure on the website you're visiting (like language and time zone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you're visiting (first-party) or by third-party services. At Walink, Inc. we do not use this type of cookie on our site.

Targeting/advertising cookies: are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you're visiting (first-party) or by third-party services. Targeting/advertising cookies set by third parties may be used to track you on other websites that use the same third-party service. Walink, Inc. uses targeting/advertising cookies on our site.

Third-party cookies on our site: We may employ third-party companies and individuals on our websites — for example, analytics or service providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by Walink, Inc.'s Cookie Policy.

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie.

If you browse websites from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.